NTC Tech Talk
Name: NTC Tech Talk
Date: February 21, 2019
Time: 11:30 AM - 1:00 PM CST
Registration: Sorry, public registration for this event has been closed.
Online registration is closed. Walk up registrations WILL be accepted at the event.
The Evolution of the Customer Experience:
What it Means to IT Leaders
We are in the middle of an incredible shift in how businesses operate. The transformation of the customer experience and the prevalence of the public cloud are fundamentally changing the role of the IT Leaders. It is IT Leaders who can help organizations adapt or be left behind. In this session, join Zendesk to explore how the evolution of the customer experience is leading you and your companies into this new era.
Rachel Garrison, Solutions Consultant, Zendesk
Rachel Garrison is a Solutions Consultant at Zendesk, a SaaS customer service and engagement company. Passionate about customer service in this social media-driven climate, she loves helping businesses of all kinds thrive. Rachel has witnessed first hand the transformative power of service technology after 10+ years in the non-profit, entertainment and IT spaces